Skip to main content
Help Centre
English (US)
Deutsch
Nederlands
Submit a request
Sign in
Trust Payments
TRU Link
FAQs and Troubleshooting
FAQs and Troubleshooting
How to troubleshoot commonly-encountered issues.
Handling errors
I cannot connect to TRU Link
How do I resolve an "Invalid siteid" error?
How do I resolve “Invalid topuptoken”?
How do I resolve "Terminal is Offline" error?
How do I resolve "Error pairing Terminal"/"Error parsing pairTerminal null"?
