Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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I've been notified of a Chargeback. What do I do?
I have received a Chargeback or Fraud Notification. What does this mean? Chargebacks A chargeback is received when a cardholder approaches their issuing bank to report a problem with a transact...
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Merchant Payment Advice report
This feature is available to merchants using our acquiring services. The "Merchant Payment Advice" report shows the history of payments that have been funded to your business bank account and ...
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View account info
View store information To view your Merchant Id (MID), Terminal Id (TID) and other store information in the app, follow these steps: Tap the icon in the top left and from the menu select "Sett...
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Discover® Global Network for Webservices API
Discover® Global Network is the global payments brand of Discover Financial Services. It has 305+ million cardholders and alliances with 25+ payment networks. Discover Network® The Discover ...
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DIS Reset Process
In order to reset a terminal and prepare a new TID to be downloaded, follow the steps below: Tap the icon to open the Quick Menu and then tap "Admin". You will be prompted for the current man...
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Chargebacks
The “Chargebacks” page allows you to search for and view chargebacks that have been incurred against processed transactions. A chargeback is when a customer disputes a credit card or debit card...
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5️⃣ Review Content Security Policy (CSP)
What is Content Security Policy (CSP)? CSP is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks....
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Declined payments with Adobe Commerce
From customer's perspective If your transaction has been declined, a banner will be displayed to the customer, as shown in the examples below: Screenshot of Payment Pages showing declined payment...
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Does Google Pay support re-authorisations?
Re-authorisations are not supported for Google Pay transactions processed with Trust Payments. To process a new payment for a given customer, the customer must be present and prompted again for ...
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Does Apple Pay support refunds?
Refunds can be processed on Apple Pay transactions There are two methods that can be used to do this: Method 1: Using Webservices API Your server can submit a new REFUND request to Trust P...