Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Troubleshooting issues with NFC
NFC (Near Field Communication) is a short-range wireless technology that allows smartphones and cards to securely send payment data to your host device when held close together, enabling contactles...
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📽️ Managing users
You can use the “Users” page to view and manage your users.  Required user roles Admin  Documentation Managing users
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Processed Transactions search
 This feature is available to merchants using our acquiring services. The "Processed Transactions" stored search returns all approved authorisations that completed clearing and will be funded to...
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View account info
View store information To view your Merchant Id (MID), Terminal Id (TID) and other store information in the app, follow these steps: Tap the  icon in the top left and from the menu select "Sett...
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Can I process Payouts to customers using Google Pay?
While you cannot use Google Pay to process Payouts to customers, there are certain configurations that will enable you to process Payouts to the customer's card directly. About authentication meth...
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Google Pay direct AUTH integration
 The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our Webservices API.Read this article to learn m...
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Testing Soft declines
Follow the instructions below to process a test transaction that simulates the card issuer declining the payment due to an absence of Strong Customer Authentication (SCA), known as a Soft decline: ...
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Creating an invoice with Adobe Commerce
If the payment action is set to “Authorize Only”, you must create the invoice manually. When creating the invoice, a request will be sent to Trust Payments to change the settle status from “2” to “...
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How do I process a refund?
Refunds can be processed for transactions that have been settled (status 100). There are two methods to perform refunds: Â Using Portal Refunds can be processed through Portal. Sign in to Portal,...
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Does Apple Pay support Tokenization?
With Apple Pay, cardholder details are stored and retrieved from the Apple Wallet when an Apple Pay payment is processed. Tokenizing Apple Pay payment information is only supported for the purpose ...