
Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Castles S1U2
Unattended POS systems are automated kiosks or payment terminals that allow customers to make payments without the need for a cashier or attendant. Trust Payments offers secure payment processing ...
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Account Funding Transactions (AFT)
Before flagging a transaction as an AFT, your account must be enabled and registered for AFTs Any attempt to flag a transaction as an AFT using a site reference that is not registered and enable...
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First-time setup
What's in the box? Before starting to use your terminal, it is recommended that you take a few moments to check the contents of the box. Your POS package should include the following: Castle paym...
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What's on the receipt?
Your solution doesn't support the printing of a physical receipt, but it is possible to generate a digital equivalent. Learn about digital receipts If enabled, a receipt is printed following...
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Card payments with MOTO
Mail Order/Telephone Order (MOTO) payments The JS library also comes with Mail Order & Telephone Order support (MOTO). MOTO allows our merchants to accept and manage payment card details over the p...
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Connect to Wi-Fi
To manage network settings, please navigate to the network/internet settings found in the Settings app on your device. To connect to a Wi-Fi network, follow these instructions: From the main ...
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Printing shift totals
Not supported This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices. You can use shifts on the terminal to tra...
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🎥 Logging in
Watch this short video for a tutorial on how to log in to RAM Tool. Documentation Getting started with RAM Tool
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🎥 Viewing merchant details
The Merchants Details Page displays information relating to your merchant setup and MID. Documentation The Profile tab
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🎥 Daily funding for Net Accounts
The Daily Funding page displays accumulated postings for an account type, account currency and settlement period for a date range. Documentation The Reports tab