Background
You can use shifts on the terminal to track transactions processed. As you process transactions on the terminal, the amounts transacted are tallied throughout the working day. You can print a receipt that shows the running total at any time.
Some of our merchants find it useful to cross-reference this total with the records shown in MyST. Click here to learn how to generate a report in MyST.
This function allows you to print a receipt showing the total amount transacted on the terminal during the shift so far (without resetting the counter).
This process only prints the receipt. Performing this action has no impact on the settlement of transactions processed.
Follow the appropriate instructions below for your terminal:
SmartPOS
- Tap Totals on main screen
- Tap Calculate totals
- Enter Manager Passcode, tap
- Tap to calculate the totals.
- A receipt is printed.
- Tap Continue to return to the main screen.
Receipt example
Key
- Merchant name and address.
- Terminal ID – Unique identifier for the terminal.
- Merchant ID – Unique identifier for the merchant with their acquiring bank.
- Date and time the transaction was processed.
- Credits - Total count and amounts of sales.
- Debits - Total count and amounts of refunds.
- Session total - Total of all transactions calculated by subtracting debits from credits.
POS
- Tap Menu icon onscreen.
- Select Print shift totals.
Receipt example
Key
- Merchant name and address.
- Date and time the transaction was processed.
- Terminal ID – Unique identifier for the terminal.
- Period start / end - Timestamps for when the shift began and ended. "STILL OPEN" is shown when shift has not yet ended.
- First / Last trx - Timestamp of the first and [current] last transaction processed during the shift.
- SHIFT TOTALS - Total count and amounts of combined sales and refunds. Tips are also shown separately.
- TOTALS PER CARD BRAND - There are additional sections showing subtotals calculated from each card brand using data processed during the shift.
