Skip to main content
Help Centre
English (US)
Deutsch
Nederlands
Submit a request
Sign in
Trust Payments
TRU POS
TRU POS
Robust and reliable POS devices for every type of business.
Ingenico Move 5000
Ingenico Move 5000 Data sheet
What's in the box?
Turning on and off
GPRS/Wi-Fi connection
Main screen
Quick Menu
See all 13 articles
Ingenico Desk 5000
Ingenico Desk 5000 Data sheet
What's in the box?
Turning on and off
LAN/Wi-Fi connection
Main screen
Quick Menu
See all 11 articles
Castles VEGA 3000M
Castles VEGA 3000M Data sheet
Castles VEGA 3000M2 Data sheet
What's in the box?
Turning on and off
GPRS/Wi-Fi connection
Main screen
See all 13 articles
Castles VEGA 3000C
Castles VEGA 3000C Data sheet
Castles VEGA 3000 Pin Pad Data sheet
Castles VEGA 3000 Pin Pad Connection
What's in the box?
Turning on and off
LAN/Wi-Fi connection
See all 14 articles
Best Practices
Charging your device
Cleaning your terminal
Inserting paper into the printer
Updating your device
Changing the manager password
How do I print shift totals?
See all 7 articles
Terminal configuration
Pair with POS (enable semi-integrated mode)
Unpair POS (revert to standalone mode)
Handshake function
How do I enable/disable customer receipts?
How do I enable/disable the tip/gratuity function?
How I resolve "Error parsing pairTerminal null"?
Sales
How do I complete a POS transaction?
How do I complete a POS transaction when the customer is not present?
How do I manually enter card number rather than insert, tap or swipe?
How do I cancel a POS transaction?
How do I reprint the previous receipt?
DCC
Reservations
How do I generate a Pre-Auth?
How do I perform an Incremental Auth?
How do I perform a completion of a Pre-Auth with the customer present?
How do I generate a Pre-Auth when the customer is not present?
How do I perform a completion of a Pre-Auth when the customer is not present?
How do I cancel a Pre-Auth?
Refunds
How do I perform a POS refund?
How do I perform a POS refund when the customer is not present?
How do I perform a linked refund?
Shifts
How do I end the shift?