Help Centre Chat Bot Terms of Use

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Disclaimer of Responsibility

Our live assistance is an AI bot and may not always provide accurate or up-to-date information.

Data Sensitivity

Do not share sensitive information such as full credit card numbers while interacting with the bot.

Decision-Making Capability

The AI bot provides suggestions and information based on articles and does not have decision-making capabilities. Direct yes/no responses should be taken as guidance only.

Feedback and Reporting

If you encounter unexpected behaviour, please report it. Your feedback is valuable in maintaining a safe and positive user experience:

  feedback@trustpayments.com

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