Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
-
Cardinal Commerce 3DS Server Testing Resources
The tables below list test card numbers and customer information that can be submitted using your test site reference, along with the responses that should be expected in return. Do not use thes...
-
Loyalty Analysis
The "Loyalty Analysis" page shows the loyalty of visitors to your hotels, by directly comparing the amount they spend at your hotels with the amount spent at competing hotels. These charts are cons...
-
Edit access group
By editing access groups, you can quickly change the references accessible to all assigned users. Required user roles Admin How to access Select “User Management" and then “Access Groups” ...
-
Cancel / refund payments
Follow the instructions below to reverse a payment processed using the app: Only Admin users can perform this action. Tap the icon in the top left and from the menu select "Receipts". ...
-
Complete AUTHORIZE_ONLY transaction with SAP Commerce Cloud extension
Your assigned user role must be "Customer Support" and not "Backoffice Administrator Role". If the Payment Action in the Backoffice settings is set to “AUTHORIZE_ONLY”, you must manually update ...
-
Pay Gateway Invoice
This feature is available to merchants using our TRU Connect gateway. The “Pay Gateway Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services. Required ...
-
Refunds with WooCommerce
When a transaction is pending settlement (Status shown in WooCommerce is "Processing") you can cancel a transaction to prevent settlement from completing. Learn how to cancel a transaction To c...
-
How do I reset my Portal password?
We provide a utility to recover forgotten passwords. Required user roles All roles supported. How to access When prompted for your password, select “Forgot password?“. You cannot reset ...
-
Viewing accounts set up on your site reference(s)
This feature is available to merchants using our TRU Connect gateway. The Accounts page provides details of all the accounts set up for your site references. This includes all payment methods ...
-
View/edit user
You can view “Profile” pages to view information about your child users and change their settings. Required user roles Admin How to access Select "User Management" and then Users” from the...