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Michael Buckley

I work on the Technical Specialist team based in Bangor.

  • Total activity 2012
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Recent activity by Michael Buckley
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  • First-time setup

    1. In-Person Payments
    2. Castles VEGA 3000C

    Connect the enclosed power cable into the base of the device. The device must remain connected to a power supply while in use. Press and hold the    button on the keypad for at least 2 seconds...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Visa Secure Data Field Mandate: Required Data Fields

    1. TRU Security
    2. EMV 3-D Secure

    Visa Secure is Visa's EMV 3-D Secure authentication product that facilitates Strong Customer Authentication (SCA) for electronic payments. Learn more about SCA and EMV 3-D Secure   Merchant...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • First-time setup

    1. In-Person Payments
    2. Castles Saturn 1000

    What's in the box? Before starting to use your terminal, it is recommended that you take a few moments to check the contents of the box. Your POS package should include the following: Castles pay...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Help Centre Chat Bot Terms of Use

    1. Help Centre Info
    2. Chat Bots

    Disclaimer of Responsibility Our live assistance is an AI bot and may not always provide accurate or up-to-date information. Data Sensitivity Do not share sensitive information such as full cr...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Overview page

    1. Guest Insights
    2. Views

    The "Overview" page shows analyses of the latest transactions processed in the UK for your hotels. You can use the tabs found along the top of the page to switch between timeframes "Yesterday", "La...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Sign in

    1. Guest Insights
    2. Guide

    To access Guest Insights, you must first sign in  https://hotels.trustpayments.com   To sign in, navigate to the URL above, enter your username, complete Multi-Factor Authentication (MFA) and ent...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Guest Insights Navigation

    1. Guest Insights
    2. Guide

    Navigating the pages You can use the links located on the left of the pages to quickly navigate between the different views. These views are as follows: Overview - Analysis of the latest transact...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Record screencast

    1. Guest Insights
    2. Guide

    At any time, you can record a screencast of your Guest Insights application for downloading and sharing with your team. This utility lives entirely in the browser, meaning you don't need to downloa...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Getting started with the Rule Manager

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway. The Rule Manager allows you to create your own customised Rules (or activate/deactivate pre-defined system rules) on your ...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Rule management

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway. If   Condition   then   Action } Rule   Rule identifiers There are two types of Rule identifiers supported. It is importan...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes