A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, please contact our Support Team for assistance.
The exchange is done by:
- opening the lid of the terminal
- removing the remains of the old roll
- inserting a new roll ensuring the paper is fed out in the rear position
The free end of the tape is unwound from the rear direction.
About paper rolls
All of our terminals accept paper rolls of width 57mm and a diameter of 40mm or less.
You can order new paper rolls from our shop, by following the link below:
