The “Pay Gateway Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services. While many of our merchants prefer the convenience of establishing a direct debit to automatically pay for their TRU Connect gateway services monthly, you can instead opt to make these payments manually.
Required user roles
Admin
How to access
Select “Pay Gateway Invoice” from the side-bar.
Supported card brands
Pay an invoice with a credit or debit card for any of the following card brands:
| Card Brand | Type |
| American Express | Credit |
| Maestro | Debit |
| Mastercard | Credit or Debit |
| Visa | Credit or Debit |
Invoice details
To pay an invoice requires details sent in the invoice issued by Trust Payments.
| Details | Description |
| Currency | The currency (e.g. GBP - Pound Sterling) used when calculating the cost of your TRU Connect gateway services and the currency you are expected to pay the invoice with. |
| Amount | The total amount owed for your TRU Connect gateway services. |
| Invoice Reference Number | The invoice reference number starts with an 'S' and can be found on the top right of your invoice. |
| Company Name | The name of the company who you're paying the invoice on behalf of. |
Pay invoice with a new card
To pay with a new card, complete the Invoice Details section as described above and then select either "Pay with credit or debit card" or "Pay with another card".
Provide all required details:
| Details | Description | |
| Required | First name | The first name printed on the card. |
| Required | Last name | The last name printed on the card. |
| Required | Address | The billing street registered to the card. |
| Required | Town / City | The town or city registered to the card. |
| Required | Country | The country registered to the card. |
| Optional | Postcode | The postcode/zipcode registered to the card. |
| Required | The email to receive confirmation of the invoice payment completion. | |
| Required | Card number | The PAN printed on front of the card. Typically, 16 digits for Visa and Mastercard. |
| Required | Expiration date | The card expiration date. Typically found in MM/YY format on the front or back of the card. |
| Required | Security code | The 3 or 4 digits usually found on the back of your card. |
Save card for future use?
When paying with a new card, you have the option to save your card for future invoice payments. To save a card, you must check the box "Save my card details for the next time" and your invoice payment must be processed.
If you already have 10 cards saved, you will first need to delete a card before a new card can be saved for future use.
Pay invoice with a saved card
To pay with a saved card, you must have previously agreed to store your credentials when you last paid for an invoice with a credit or debit card. Complete the Invoice Details section and select "Pay <Currency> invoice with card ending in ****".
Provide all required details:
| Details | Description | |
| Required | Security code | The 3 or 4 digit security code usually on the back of your card. |
Delete saved cards
Once a card is removed, you can only add it back as a saved card by paying for a future invoice and agreeing to store the card.
To delete a saved card. Select the red trash icon next to the card:
By selecting "Confirm", your saved card will be removed from the saved card listing. Select "Cancel" if you no longer wish to delete the selected card.
Email Confirmation
When an invoice payment is successfully processed, an email confirmation is sent to the email address provided in the Payment Details section.
