Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Sign in
To access Guest Insights, you must first sign in https://hotels.trustpayments.com To sign in, navigate to the URL above, enter your username, complete Multi-Factor Authentication (MFA) and ente...
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Guest Insights Navigation
Navigating the pagesYou can use the links located on the left of the pages to quickly navigate between the different views. These views are as follows: Overview - Analysis of the latest transactio...
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Record screencast
At any time, you can record a screencast of your Guest Insights application for downloading and sharing with your team. This utility lives entirely in the browser, meaning you don't need to downloa...
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Getting started with the Rule Manager
This feature is available to merchants using our TRU Connect gateway. The Rule Manager allows you to create your own customised Rules (or activate/deactivate pre-defined system rules) on your ...
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Rule management
This feature is available to merchants using our TRU Connect gateway.If Condition then Action}Rule Rule identifiersThere are two types of Rule identifiers supported. It is important to unde...
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Condition management
This feature is available to merchants using our TRU Connect gateway.This page explains how to manage Conditions that form part of a Rule configured in the Rule Manager.If Condition then Ac...
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Action management
This feature is available to merchants using our TRU Connect gateway. This page explains how to manage Actions that form part of a Rule configured in the Rule Manager. If Condition then ...
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Introduction to Portal access groups
An Access Group is a collection of related site references that have been grouped together. Admins can assign these groupings to their users, allowing them to assign a large number of site referenc...
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Welcome to Portal!
Portal is a new web application we are rolling out to our merchants to better help manage their Trust Payments accounts. For merchants integrated with our TRU Connect gateway, Portal will eventuall...
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Introduction to Probability of Harm (ProbH)
As the online gambling sector continues to grow, so too do the risks posed by addiction and problematic gambling behaviour faced by vulnerable customers. The effects of uncontrolled and unhealthy ...