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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Recent activity by Michael Buckley
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  • Sign in

    1. Guest Insights
    2. Guide

    To access Guest Insights, you must first sign in  https://hotels.trustpayments.com   To sign in, navigate to the URL above, enter your username, complete Multi-Factor Authentication (MFA) and ent...

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  • Navigation

    1. Guest Insights
    2. Guide

    Navigating the pages Down the left side of the page, you can click the links to quickly navigate between the different views: Overview - Analysis of the latest transactions at your hotels. Histo...

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    • 1 follower
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  • Record screencast

    1. Guest Insights
    2. Guide

    At any time, you can record a screencast of your Guest Insights application for downloading and sharing with your team. This utility lives entirely in the browser, meaning you don't need to downloa...

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    • 1 follower
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  • Getting started with the Rule Manager

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway. The Rule Manager allows you to create your own customised Rules (or activate/deactivate pre-defined system rules) on your ...

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  • Rule management

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway.   Rule identifiers There are two types of Rule identifiers supported. It is important to understand the distinction betwe...

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    • 1 follower
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  • Condition management

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway. This page explains how to manage Conditions that form part of a Rule configured in the Rule Manager. Remember: A Conditio...

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    • 1 follower
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  • Action management

    1. Portal
    2. Rule Manager

      This feature is available to merchants using our TRU Connect gateway. This page explains how to manage Actions that form part of a Rule configured in the Rule Manager. Remember: Trust Payment...

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    • 1 follower
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  • Introduction to Portal access groups

    1. Portal
    2. User administration
    3. Access Groups

    An Access Group is a collection of related site references that have been grouped together. Admins can assign these groupings to their users, allowing them to assign a large number of site referenc...

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  • Welcome to Portal!

    1. Portal
    2. Coming from MyST?

    Portal is a new web application we are rolling out to our merchants to better help manage their Trust Payments accounts. For merchants integrated with our TRU Connect gateway, Portal will eventuall...

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    • 1 follower
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  • First-time setup

    1. In-Person Payments
    2. SoftPOS by Trust Payments app

      Requirements The smartphone or tablet on which you install and operate the software must meet the following requirements: The operating system must be Android v11 or higher. (iOS/iPadOS devic...

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    • 1 follower
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