Export / delete sales information

The mPOS smartphone app provides tools that allow you to export sales information allowing for backup.

Export sales information

  1. Open the mPOS app on your smartphone and select "Sales History" from the app home screen.

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  2. You will be displayed a list of recent sales. Tap the   icon in the top right of the screen.

    ingenicolink2500-exportsales-1609-02-en.png



  3. From the menu shown, tap "Backup".

    ingenicolink2500-exportsales-1609-03-en.png



  4. This will export sales information locally to your smartphone.

    • On devices running Android, this will be available in the Downloads folder.
    • On devices running iOS, you will need to sync your device with iTunes on a PC/Mac to retrieve the file.



  5. You can either tap "OK" to close the pop-up displayed or "Send exported data" to send this in an email (the file sent is a compressed zip directory).

    ingenicolink2500-exportsales-1609-04-en.png

 

  If there is not enough space on the smartphone to export the data, the download will fail and an error message will be displayed.

Delete sales information

  1. Open the mPOS app on your smartphone and select "Sales History" from the app home screen.

    ingenicolink2500-refund-2208-03-en.png



  2. You will be displayed a list of recent sales. Tap the   icon in the top right of the screen.

    ingenicolink2500-exportsales-1609-02-en.png



  3. From the menu shown, tap "Delete".

    ingenicolink2500-exportsales-1609-05-en.png



  4. You will be asked if you would like to back up the sales information before deleting. You can tap "Perform the backup first" to perform this backup, or alternatively tap "Continue" to proceed with the deletion.

    ingenicolink2500-exportsales-1609-03-en.png



  5. You will be prompted for your manager password. Enter this PIN to proceed and the sales information will be removed from the smartphone.

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