The following instructions explain how to process a sale transaction using your Ingenico Link 2500 terminal:
Manual payment
- Open the mPOS app on your smartphone and select "Amount" from the app home screen.
- Enter the transaction amount and then tap "Confirm" at the bottom of the screen.
- You will be presented with an overview of the transaction. Ensure the details displayed are correct and then tap "Card" at the bottom of the screen to continue.
- The mPOS app should display the message "Use terminal". Meanwhile, the terminal should now display the transaction amount. Confirm by pressing the green button on the terminal.
- You can now hand the terminal to the customer. There are two methods for them to complete payment:
- They can place their contactless card near the top of the terminal's display.
- Or they can insert the card into the reader at the bottom of the terminal and follow the instructions displayed on screen to enter their PIN and complete the transaction.
- If the payment has been authorised, a success message will be displayed on the terminal. Meanwhile, the mPOS app should update to display the message "Approved", followed by the receipt (all displayed on the smartphone screen). From here, you can tap "Send receipt" to see options for sharing the receipt with the customer.
Payment using Catalogue
If you have set up a catalogue of products in the mPOS smartphone app, you may find it easier to initiate a sale transaction by adding products to the customer's cart within the app. This will automatically calculate the transaction amount by adding the prices of the individual products, allowing for a faster checkout.
In order to perform a transaction using the catalogue, you must have already added products to the catalogue via the “Catalogue” option on the mPOS app home screen. Click here to learn more.
- Open the mPOS app on your smartphone and select "Catalogue" from the app home screen.
- You can tap the plus icon on products in the catalogue to add them to the customer's cart and the minus icon to remove, if needed. As you add and remove items, the amount total for the order will update at the bottom of the screen.
- If you are ready to proceed, you can tap the green button at the bottom of the screen that is showing the total transaction amount.
Alternatively, you can tap the cart icon in the top-right to view all products that are currently in the cart. Products can be removed if needed by tapping the trash can icons.
You can tap the green button showing the total transaction amount to proceed.
- You will be presented with an overview of the transaction. Ensure the details displayed are correct and then tap "Card" at the bottom of the screen to continue.
- The mPOS app should display the message "Use terminal". Meanwhile, the terminal should now display the transaction amount. Confirm by pressing the green button on the terminal.
- You can now hand the terminal to the customer. There are two methods for them to complete payment:
- They can place their contactless card near the top of the terminal's display.
- Or otherwise they can insert the card into the reader at the bottom of the terminal and follow the instructions displayed on screen to enter their PIN and complete the transaction.
- If the payment has been authorised, a success message will be displayed on the terminal. Meanwhile, the mPOS app should update to display the message "Approved", followed by the receipt (all displayed on the smartphone screen). From here, you can tap "Send receipt" to see options for sharing the receipt with the customer.