How do I perform a completion of a Pre-Auth with the customer present?

  The content below does not apply to the Ingenico Link 2500 device.

  1. Tap Menu icon   onscreen and select the Completion option
  2. When prompted with “complete with card?”, press  
  3. Enter amount, press  
  4. Enter Auth Code, press  
    • (located on Merchant/Customer Pre-Auth receipt)
  5. Enter Sequence Number, press  
    • (located on Merchant/Customer Pre-Auth receipt)
  6. Enter gratuity value (if configured), press  .
  7. Insert card (enter pin when requested); Tap or Swipe
  8. The merchant receipt prints, press OK; the cardholder receipt prints
    • Both receipt lists Auth Code and Sequence Number
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request